Terms and Conditions

Conditions of use of website
Your access to and use of our website is subject to the following terms and conditions and all applicable laws. By accessing the site, you agree to the following terms and conditions, without limitation or qualification.

We attempt to ensure that information available on our website at any time is accurate, but give no warranty as to its accuracy.  The information provided on the site is free of charge and for informational purposes only and does not create a business or professional relationship between you and BPCG.

BPCG accepts no liability to any party for any direct or indirect loss arising out of or in connection with the use of this site.

Links on this site may lead to services or sites not operated by BPCG.  No warranty is made with respect to such other services or sites and BPCG takes no responsibility for such other services or sites.

BPCG maintains this site in England and you agree that these terms shall be governed by the laws of England and Wales, and that any dispute arising out of your use of the site shall be dealt with exclusively before the English Courts.

Use of your data: Please read our privacy policy here

Conditions for ticketed events
When you order a ticket for an event your name and email address will be added to our user database and you will be added to the mailing list for the category of event which you have ordered. You may unsubscribe at any time using the link in the email.

By giving us your data you are giving consent for Brockwell Park Community Greenhouses to process your personal information in accordance with current data protection legislation.

Under the Data Protection Act 1998 and the General Data Protection Regulation your personal details will be processed fairly and lawfully and will be used only for the purposes of our Service User Database. They will not be passed onto any third parties.

Should you at any time wish to see the data we hold on you or wish to be removed from the Service User Database, please contact us on admin@brockwellgreenhouses.org.uk and we will send you a copy of what we hold or remove your details.

Tickets for events need to be booked in advance, and will be sold on a “first come, first served” basis. No place is guaranteed unless and until payment has been made in full and you have received an email from the site confirming your place.

Payment can be made in the following ways: through Paypal, by credit card, or cash payment at BPCG. It is your responsibility to check that your order is correct and to supply all information necessary to complete the order.

Cancellation Policy
Ticketed events If you cancel your ticket four days in advance of the event, a refund of 80% will be made. Cancellation with less than four days notice will not entitle you to a refund.

School sessions We are able to host school sessions even in extreme weather conditions as we have large indoor sheltered spaces. However, if a school considers that it really is impossible or ill advisable to get their children to the Greenhouses during very bad weather, or for other reasons, we will work with the school to find alternative sessions to replace the one they have missed. 

Please note that due to the popularity of our school sessions, it is possible that the alternative date may be in the next academic term.

Site Hire We can offer a full refund if the site hirer cancels within 28 days of their event occurring.  Otherwise the full fee will be retained.

Group Activities  We are able to host group activities such as corporate volunteering or corporate away days even in extreme weather conditions as we have large indoor sheltered spaces. However, if a client considers that it is not possible to attend BPCG during very bad weather, or for other reasons, we will work with the client to find alternative sessions to replace the one they have missed.

 

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